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CRS w praktyce : próba realizacji społecznej odpowiedzialności przez sektor energetyczny w Polsce : studium przypadku

100%
Adamus-Matuszyńska A.
Studia Ekonomiczne
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2013
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vol. 157
171-184
EN
Analysis of the CSR practice in the energy sector in Poland is the main purpose of this paper. According to the UE requirements, customers' expectations and society's demands towards ecological process of energy production this sector needs to undertake particular CSR activities. The base of the presented examination is a multi-aspect approach to the CSR taking into account sociological, management and public relations perceptions of social responsibility. The article tries to find answers for the following questions: 1. How is corporate social responsibility practiced in the energy sector in Poland? 2. What activities are recognized as responsible in this sector? 3. Does practical approach to CSR in the energy sector have either compound or instrumental characteristic? To find out answers for the above questions companies fisting on the Warsaw Stock Exchange have been considered due to their CSR endeavors.
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Dylematy etyczne specjalistów public relations w procesie zarządzania kryzysem

100%
Adamus-Matuszyńska A.
Prakseologia
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2008
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issue 148
81-105
EN
The paper explains what ethical dilemmas a public relations specialist meets when dealing with the process of crisis management. The business ethics of each organisation is created by behaviours and decisions of its employees and managers. The cores of business ethics are values, which influence and determine the activities in every situation. In the time of business scandals, lack of political stability and difficult economic situation there have been some issues and questions expecting for rapid answers. Events such as creative accounting and frauds have shaken audience confidence and loyalty. Tragic accidents during terrorist attacks have also alarmed people in both the economy and society. The mentioned events which involve high profile organizations make many business specialists be more concern about business ethics, responsibility as well as corporate image and reputation. As a result, when managing a crisis a public relations professional has to solve unexpected ethical dilemmas. The ethical values with the idea of responsibility at the top are of significant importance for the contemporary business.
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Wykorzystanie SNA w pomiarze efektywności instytucji publicznych

100%
Adamus-Matuszyńska A.
Studia Ekonomiczne
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2013
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vol. 168
13-24
EN
Social network analysis (SNA) can be applied both within and between organisations. The paper draws attention to potential application of SNA to research organisations in the public sector. Literature review about the method as well as public sector lets to introduce a SNA framework to measure the effectiveness of public organizations. In the presented theoretical research it is assumed that every organisation is an example of network understood as a communication system determining organizational issues and its effectiveness. The paper suggests that individuals and groups which belong to the public organisation may have an impact on both formal structural variables as well as informal relationships in and between organisations. All these elements determines the effectiveness of a public organisation in undertaking public services.
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Strategia społecznej odpowiedzialności a praktyka public relations

100%
Adamus-Matuszyńska A.
Studia Ekonomiczne
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2014
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vol. 185
106-117
PL
Celem artykułu jest analiza zależności między strategiami społecznej odpowiedzialności (CSR - corporate social responsibility) a działalnością public relations (PR) korporacji. Artykuł jest próbą odpowiedzi na pytanie: czy motywem przewodnim wdrażania strategii CSR jest budowanie wizerunku i reputacji, czy też jest to świadomie i metodycznie wdrażana strategia zarządzania organizacją. Metodą badawczą jest analiza treści stron internetowych dwóch wybranych korporacji. Do potrzeb badań zostały wybrane dwa studia przypadku: TAURON Polska Energia SA oraz Katowicki Holding Węglowy SA.
EN
The aim of this article is to analyse relationship between CSR strategies and PR activities of corporations. The article tries to answer the question: is the main objective of a CSR strategy introduction the corporation image. Website content analysis was the method of research. To reach the goal two large Polish companies were chosen: TAURON Polska Energia and the Katowicki Holding Węglowy. Conclusion coming from the research disclose that the two companies do not clearly inform about their responsible activities. They only report CSR strategy taking advantage of GRI tools. Instead they undertake many traditional public relations activities which have social importance.
5
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Structural Analysis of Problems in Public Relations

63%
Michnik J., Adamus-Matuszyńska A.
Multiple Criteria Decision Making
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2015
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vol. 10
105-123
EN
The literature on the activities of public relations (PR) is getting richer. Also, numerous empirical studies on the PR process, methods and techniques are conducted, as well as analyses on the effectiveness of PR and ethics in this field. There is a relatively small number of studies that examine decision-making processes by PR practitioners. Despite numerous discussions on the issue of decision-making, methods of decision making in public relations are not a subject of research and debate. Most decisions in this area are probably made unsystematically and in a very individual way. However, the introduction of effective methods, proven in other areas, which support decision making practice related to communication processes, can help to improve efficiency and effectiveness of the organization in the field of building relationships with the stakeholders. The authors show how the use of cognitive maps and the WINGS method can help PR consultants to choose a PR strategy in situations which can seriously jeopardize the organization's reputation.
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Zarządzanie identyfikacją wizualną miejsc w przestrzeni publicznej

63%
Adamus-Matuszyńska A., Dzik P.
Studia Ekonomiczne
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2015
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vol. 251
28-44
PL
Celem artykułu jest analiza procesu zarządzania tożsamością wizualną miejsca oraz próba oceny jego wdrożenia na przykładzie działań Urzędu Miasta Katowice. Metodami zastosowanymi w procesie realizacji celu są studia literaturowe dotyczące zarządzania tożsamością miejsca oraz procesem jego promocji, a także analiza dokumentów opublikowanych na stronie internetowej miasta, związanych z tym procesem. Autorzy rozważają proces zarządzania identyfikacją wizualną miejsca, aby wypracować model pozwalający na praktyczne zastosowanie. Następnie podejmują próbę oceny tego modelu w praktyce działań promocyjnych realizowanych przez miasto Katowice. W podsumowaniu wskazują na rolę interesariuszy w tym procesie.
EN
The main objective of the presented article is to analyse the process of visual identity management taking into consideration a particular case – promotional activities of the Katowice City Council. To reach this goal authors studied literature concerning the identity management and the process of its promotion, as well as analysed documents published on the website of the city, associated with this process. The authors consider the process of corporate identity management for a town to work out a practical model for cities promotional activities. Then, they attempt to evaluate this model in promotional practice carried out by the City Council of Katowice. In conclusion, they indicate the role of stakeholders in the process.
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Paradygmat public relations jako dyscypliny naukowej

51%
Adamus-Matuszyńska A., Barańska B., Maćkowska R.
Studia Ekonomiczne
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2014
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vol. 187
11-35
EN
Last years of XX century and the beginning of XXI century have been the era of public relations. Although this discipline is almost 100 year old, and its roots are in the ancient times, the dynamic development has happened in recent years. Globalisation, new technology, new form of communication, better educated people and the development of free market economy in the global world are conditions which foster expansion of public relations practice. All of above make public relations a crucial subject which should be placed in the scientific field. One of the questions which have been raised in recent times is a question about a PR paradigm. This is why, the main objective of the presented paper is to present some conclusions around scientific quality of public relations. The main assumption of the paper is the Jacquie L'Etang's thesis about few different approaches to PR both in practice and theory. The paper tries to answer the following research questions: 1. How do social sciences participate in the theory of public relations? 2. How does economics participate in the theory of public relations? 3. Does public relations theory exist? The authors of the paper make conclusions referring to the recent literature in this field considering as the methodological basis the PR family tree prepared by Jacquie L'Etang.
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