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Perspektywy Kultury
|
2019
|
vol. 26
|
issue 3
113-134
PL
Szlaki kulturowe to jedna z prężniej rozwijających się sfer działalności kulturalnej. Powstaje coraz więcej tego typu inicjatyw, w ślad za tym zwiększa się zainteresowanie osób chętnych do odwiedzenia miejsc o szczególnej wartości kulturowej. Powstaje więc pytanie, czy organizacje, które zarządzają szlakami kulturowymi, są w stanie sprostać zwiększającemu się zainteresowaniu? Czy hipotetyczny turysta, który wraz z rodziną planuje odwiedzić jeden ze szlaków i chciałby uzyskać niezbędne informacje, może liczyć na pomoc? By udzielić odpowie-dzi na powyższe pytania, przeprowadzono badanie jakościowe meto-dą „tajemniczego turysty”. Wykazano, iż bariery w obsłudze „tajem-niczego turysty” koncentrowały się zwłaszcza na dwóch obszarach: nawiązywania kontaktu i rozmów telefonicznych z operatorami szla-ków oraz nienależytej funkcjonalności platformy internetowej „Szlaki Małopolski”.
EN
The popularity of cultural heritage trails is on the rise. The paper de-scribes barriers which a person who wants to travel using cultural her-itage trails of the Małopolska heritage/cultural trails may face. The au-thor attempts at finding out whether cultural heritage trails operators are able to deal with their increasing popularity. To answer this ques-tion, a “mystery tourist” study was done. The tourist-researcher exam-ined the quality and availability of needed information, both via an In-ternet platform and by making phone calls with trail operators. It has been shown that the barriers in servicing the “mystery tourist” were fo-cused especially on two areas: establishing contact and telephone con-versations with the operators of the trails and the inadequate function-ality of the “Szlaki Małopolski” Internet platform. The paper describes detailed results of the research.
PL
The article The Description of Selected Non-Governmental Organizations as Agents of the Market of Independent Culture presents results of a survey based on a series of interviews with managers of Cracow-based non-profi t organizations promoting independent culture. It focuses on a three elements shared by aforementioned organizations. First – NGOs are fully operational agents of the market, which signifi cantly differ from companies, institutions and individual authors. Second – those differences result both from goals of various agents (the goal of a company is its own interest, of an institution – public interest and non-profit organization – the interest of culture) and their respective ways of functioning (concerning management and marketing). Third – since NGOs take part in the market, they cannot completely separate themselves from an influence of commercial factors. The analysis of the results reveals a frequent conflict between material and artistic values.
PL
The content of this study remains aligned with present-day research designs which perceive the journalism information as a market good, i.e. a product. The product management consists in devising strategies which make the marketed product exceptional, let it excel the competition and match the client needs. However, these needs should at first be examined. The paper analyses the methods of researching client needs and organizes them from the point of view of their usefulness in the management of information perceived as a product.
PL
SENSATIONAL HEADLINES ON NEWS WEBSITES AND THEIR INFLUENCE ON THE INCREASE OF THE CLICK THROUGH RATE The paper „Sensational Headlines on News Websites and Their Influence on the Increase of Click Through Rate” is an attempt to answer the question whether the sensational content of headlines may infl uence visitors’ decisions as to which news to read. The analysis of the sensational content of news headlines-links (their intensity, form, location on the website) suggests that such headlines may in fact be a well-prepared marketing tool, which aims at attracting the highest possible number of visitors, since reaching a guaranteed click through rate and a certain number of sub-page views allows one to acquire and bind advertisers to the website. The survey described in this paper is a preliminary research study. Although it appears that the use of emotion-affecting headlines is not incidental, the initial analysis cannot yet prove that it is a premeditated strategy of website operators. Therefore, the presented paper should be considered a starting point for further necessary research.
PL
Necromarketing of cultural product in the auction portal Alle gro .pl . The cases of Violetta Villas and Irena JarockaNecromarketing perceived as any activity of an organization, which uses human death to achieve its own aims, demonstrates two features: willfulness and extravagance. The following paper „Necromarketing of cultural product in the auction portal Allegro.pl. The cases of Violetta Villas and Irena Jarocka” delineates the theoretical spheres of necromarketing activity, focusing nonetheless on how it is used by salesmen from Allegro.pl portal with the aim of intensifying the sales of cultural products. For some salesmen the death of Violetta Villas in December 2011 and Irena Jarocka in January 2012 became an occasion to achieve extra profits, especially financial ones. This paper presents an array of arguments which confirm the assumption that certain salesmen conduct willful necromarketing activities and that such behavior is by no means exceptional.
EN
Monuments that are in the social space refer not only to events, figures, and symbols that are important to a given community. There are also monuments related to the functioning of various types of enterprises. Such monuments, understood as a material expression of organizational culture, can be considered from the point of view of management sciences. Like every monument, also those that are business- or enterprise-related have an impact on the surroundings, including the social space. The aim of this paper is to find an answer to the question: What is the significance of business monuments in the social space? In order to get an answer, the author analyzed forty enterprise monuments and has determined that their social significance manifests on several levels: organizational identity, mythical, ideological, aesthetic, enactive, and provocative.
PL
Pomniki, które znajdują się w przestrzeni społecznej, odnoszą się nie tylko do ważnych dla danej społeczności wydarzeń, postaci i symboli. Istnieją także pomniki związane z funkcjonowaniem różnego typu przedsiębiorstw. Tego rodzaju pomniki, rozumiane jako materialny wyraz kultury organizacyjnej, można rozpatrywać z punktu widzenia nauk o zarządzaniu. Jak każdy pomnik również te związane z przedsiębiorstwami nie pozostają bez wpływu na otoczenie, w tym na przestrzeń społeczną. Celem niniejszego artykułu jest znalezienie odpowiedzi na pytanie, jakie znaczenie w przestrzeni społecznej mają pomniki przedsiębiorstw. Autor dokonał analizy czterdziestu pomników przedsiębiorstw i stwierdził, że ich społeczne znaczenie wyraża się na kilku płaszczyznach: tożsamości organizacji, mitycznej, ideologicznej, estetycznej, inscenizacyjnej i prowokacyjnej.
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Ars, ratio et sensibilitas

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EN
The subject matter of the article is in line with the humanistic perspective of management and deals with management as an area of knowledge, the teaching of management in academic centres, and management as a human activity. The aim is to find an answer to the question of whether there is still a place for humanistic management – that is – a management in which human values are at least as important as material ones, in a world in which measurable results count, in which goals determine the means of achieving them, and if so, what such management should be distinguished by. Following the idea contained in Emil Orzechowski’s paper Arte et Ratione, the author indicates that such management is possible, while at the same time broadening this concept with the element of sensitivity (sensibilitas), or more precisely, ethical sensitivity. After all, management without human sensitivity is a mere tool for making profits regardless of the cost.
EN
Through the selection of human death incidents and the appropriate title design, Internet portals make information available to readers in a unique way. This article presents how the most popular Polish online information services (onet.pl, gazeta.pl, wp.pl and interia.pl), using necromarketing practices for positioning information products. Research provided in this paper shows that the most intensified activities in necromarketing scope are conducted by interia.pl. It concerns both the intensity of sharing such headlines on the home page and the most expressive composition of them. The activities of this portal Author called as the strategy of necromarketing offensive. The other three websites implement a strategy of necromarketing mimeticism – similar to the competition for the presentation of death related topics.
EN
Many monuments that exist in the social space were erected on the initiative of enterprises. Monuments contain a symbolic message referring to various aspects of this type of organization, for example to their creation, to their achievements and successes, to what they do, to people who co-create them, to patrons and many others, sometimes less clear issues. Thus, monuments show enterprises from a chosen, specific point of view - they also create their images. This article presents which images of enterprises are produced by monuments and how this is done. Nine separate categories are listed: 1) images based on difficult experiences of enterprises; 2) images based on remembrances of enterprises; 3) images based on outstanding persons of enterprises; 4) images based on human work; 5) images based on the achievements of enterprises; 6) images based on the company’s trademarks; 7) images based on the social involvement of enterprises; 8) images based on political involvement of enterprises; 9) images based on the metaphysical values of enterprises.
EN
The article concerns the shadow phenomenon understood as the state of anxiety of people who create the social environment of an organization. This phenomenon was discussed on the example of Zakłady Azotowe in Mościce and the Wilhelm Sasnal monument, using research material from indepth interviews with the creator of the monument and with Dawid Radziszewski, artistic curator. Information from existing sources and the results of the visual analysis of the monument were also used. The result of the analysis is that: (1) shadow is a kind of social fear of threats from the organization (e.g., failures); (2) its source is the organization itself; (3) shadow is rooted in the past (4) and projected for the future; (5) shadow organizes social life in the environment of the organization and manifests itself in stories, myths and art.
EN
Part of enterprises that were active during the time of Polish People’s Republic was fulfilling the role of an industrial art patrons, sponsoring and organising different types of artistic projects. The factories were however first and foremost obliged to fulfil the national industrial plans and their production norms, both of which could be impeded by their cultural and artistic activities. In this article the author poses a following question: why was it that the enterprises were sponsoring artistic events and how were they benefitting from it? To provide an answer, the author focused on three events under the industrial patronage – Biennale of Spatial Forms in Elbląg, 1st Symposium of Fine Artists and Scientists in Puławy as well as 1st Biennale of Metal Sculptures in Warsaw – and conducted an analysis of scientific and specialist literature on their topic. On this basis, the author drew the conclusion that the advantages related to the patronage had mostly a social character and resulted from building positive relations with the authorities, local communities and employees.
EN
Myths are messages that shape people’s imaginations, determine how they perceive the world, and shape their attitudes and behaviors. Monuments are an important source of myths. In communist-era Poland, they gave enterprises a special social status. The aim of this paper is to identify the myths hidden behind such monuments and to point to the ideas about workplaces which they fostered. Appropriate research has been carried out to achieve this goal, identifying monuments to enterprises erected in communist-era Poland, collecting stories related to them, and carrying out an analysis of the assembled data. Thanks to the analysis, it has been possible to distinguish five categories of myths: 1) greatness and perfection, 2) breaking down barriers, 3) heroism and tragedy, 4) inspiration and afflation, and 5) social mission. It has also been found that these myths created the image of an ideal socialist organization in people’s imaginations. 
EN
The article omits the role of the Krakow Festival Office in the Krakow cultural system. Krakow Festival Office is the institution which organizational profile and a kind of proposed cultural events is quite different from the traditional cultural institutions that have been characterized so far. Krakow Festival Office implements projects that are far broader and far more expensive than other institutions. It is difficult not to notice that Krakow Festival Office is privileged when considering international cultural projects in the Strategy of Culture Development in Krakow. Theatres and exhibition institutions have some chances for growth considering the statements in the Strategy. However the situation of libraries and cultural houses ma get worse. The strength of cultural institutions lies also in the strength of cultural houses and libraries. It seems though that the authors of the Strategy neglect the role of institutions mentioned above in the social capital building. Reading the Strategy of Culture Development in Cracow one may have justifies doubts whether the interests of the local citizens are sufficiently taken care of. It seems that the Strategy centrates more on promotional marketing for the Krakow brand and ess on the cultural needs of Krakow’s citizens. Both directions of cultural policy do not exclude each other. The proper research on the needs of Krakow’s citizens is missing. Thus it is difficult to rationalize the spending on culture in Krakow including the need of Krakow’s citizens as well as the investment in the promotion of culture in Krakow in the international area.
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